Pangaro training helps officers to see how they can properly respond to a potentially violent person in crisis, and resolve the situation safely, while also preparing them to de-escalate in other non-life-threatening situations that they come across interacting with the public. (Courtesy of True Security Design and YouTube.)

Table of Contents

Lt. Pangaro is an FBI trained Hostage/Crisis negotiator with many years of experience, as well as a certified police trainer who teaches in many police academies, and now in result of the COVID-19 pandemic, has developed remote training to police departments across the USA via the internet.

Crisis De-Escalation training is a crucial skill for anyone in law enforcement as well as for anyone who works in places where people gather like schools, businesses, religious facilities, and camps.

(Hear directly from Lt. Pangaro on the importance of De-Escalation Training for law enforcement officers and their departments. Courtesy of IPVideo Corp and YouTube.)

Lt. Pangaro created several programs around the concepts of Crisis De-Escalation for each of the groups he addresses.

He offers a 2-day, role player program for law enforcement and security officers and a 4-hour block of training for school personnel called “Crisis in the Classroom” and one for businesses, religious facilities and camps called “Crisis in the workplace”.

Courtesy of True Security Design and YouTube
Courtesy of True Security Design and YouTube
  • The nature of a crisis

  • The mindset of a person in crisis

  • How to distinguish a crisis from a bad day

  • How to react to a person in crisis

  • How to speak to a person in crisis

  • Understanding the suicidal components of a person in crisis

  • How to use the skills of active listening, empathy, emotional labeling, and the echo technique to de-escalate a person in crisis

  • How to bring a crisis to an end safely

Courtesy of True Security Design and YouTube
Courtesy of True Security Design and YouTube

These concepts are taught using real life experiences and exercises as a guide to understand the concepts of de-escalation so the attending personnel can adopt them into their own lives, practice them, and have them available should they ever need to de-escalate a situation.

The law enforcement version of the training uses role playing actors as people in crisis that the officers have to interact with under very realistic and stressful conditions.

Courtesy of True Security Design and YouTube
Courtesy of True Security Design and YouTube

This technique not only challenges the officers, but it also helps them to see they can respond properly to a person in crisis and resolve the situation safely.

In addition to responding to a potentially violent person in crisis, the training also prepares the officers to de-escalate other non-life-threatening situations that they come across every day when interacting with the public.

Crisis De-Escalation training is available from Lt. Pangaro and True Security Design via live in-person classes, online remote programs or on video.

(See why True Security Design WORKS – in person and remote police training for Patrol Officers, Detectives, Corrections Officers, and Supervisors. Courtesy of IPVideo Corporation and YouTube.)

Anyone interested can contact [email protected] for more information or to schedule class.

True Security Design provides live, in-person and remote training for law enforcement, schools, businesses, religious facilities, and summer camps on safety and security Topics.

The goal is to transform security training from the tiresome requirement it has too often become into engaging and productive learning through interactive sessions and real-life, role-playing exercises.

True Security Design provides a comprehensive approach to creating the safest possible environment for your organization and facility. This includes bringing together modern technology and law enforcement experience to assess, educate and train those in your care.

Jonathan Antar, (at left), COO and Joseph Pangaro, CEO of True Security Design accepting the company’s 2018 ‘ASTORS’ Award at ISC East
Jonathan Antar, (at left), and Lt. Joseph Pangaro (Center), CEO of True Security Design accepting an ‘ASTORS’ Award at ISC East.

Lt. Pangaro was the lead training instructor of his police agency and certified as an instructor by the NJ Police Training Commission. Lt. Pangaro was trained in school Security Assessments by the Dept. of Homeland Security. Lt. Pangaro.

Additionally, Lt. Joseph Pangaro, serves as president of True Security Design, the Chief Security Officer and Director of Global Training for the IP Video Corporation of New York, and the author of “The Interview” available through Loose Leaf Law publishers.

Lt. Pangaro brings a true practitioner’s experience alive in “The Interview” – a guide designed to hone the readers communication skills during interviews from getting primary details to a criminal confession. The pages of this book (which is available as a download) contain not just useful information but practical concepts that make it a must read.

American Security Today’s ‘ASTORS’ Homeland Security Awards program is in its Fifth Year and continues to recognize the Outstanding Innovations of top firms and agencies in the Homeland Security and Public Safety fields.

2020 has been a very challenging year for everyone due to the COVID-19 pandemic and the much heralded AST ‘ASTORS’ Awards Winners Presentations and exclusive Luncheon at the Jacob Javits Center in NYC has been canceled and rescheduled for 2021 due to the virus.

Mike Madsen, Publisher, American Security Today
Mike Madsen, Publisher, American Security Today

However, the 2020 ‘ASTORS’  Homeland Security Awards Program was again a huge success and many new categories were added including a section for COVID-19 Detection and Innovation.

    • CEO at True Security Design

  • As the owner and CEO of Pangaro Training and Management, Joseph Pangaro, concentrates on providing the best and most up to date training programs for the Law Enforcement, School and Business communities.

Led by Joseph Pangaro, a veteran police lieutenant and experienced school security director, True Security Designs law enforcement training programs are centered around supporting today’s modern professionals’ by teaching them vital skills through courses designed to engage and empower its participants.
Led by Joseph Pangaro, a veteran police lieutenant and experienced school security director, True Security Designs law enforcement training programs are centered around supporting today’s modern professionals’ by teaching them vital skills through courses designed to engage and empower its participants.
  • True Security Design (TSD) law enforcement training programs are centered around supporting today’s modern professionals’ by teaching them vital skills through courses designed to engage and empower its participants.

  • A 27-year veteran police lieutenant and experienced school security director, Lt. Pangaro is uniquely qualified to provide law enforcement training programs that are centered around supporting today’s modern professionals’ by teaching them vital skills through courses designed to engage and empower its participants.

  • Pangaro Training also teaches in police academies and police agencies throughout New York, New Jersey, and Pennsylvania.

Why American Security Today?

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

The traditional security marketplace has long been covered by a host of publications putting forward the old school basics to what is Today – a fast changing security landscape.

American Security Today is uniquely focused on the broader Homeland Security & Public Safety marketplace with over 75,000 readers at the Federal, State and local levels of government as well as firms allied to government.

American Security Today brings forward a fresh compelling look and read with our customized digital publications that hold readers eyes throughout the story with cutting edge editorial that provides solutions to their challenges.

AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.
AST puts forward the Largest and Most Qualified Circulation in Government with Over 75,000 readers on the Federal, State and Local levels.

The AST Digital Publications is distributed to over 75,000 qualified government and homeland security professionals in federal, state and local levels.

‘PROTECTING OUR NATION, ONE CITY AT A TIME’

AST Reaches both Private & Public Experts, essential to meeting these new challenges.

Today’s new generation of public safety and security experts need real-time knowledge to deal with domestic and international terrorism, lone wolf attacks, unprecedented urban violence, shifts in society, culture and media bias – making it increasingly difficult for Homeland Security, Law Enforcement, First Responders, Military and Private Security Professionals to implement coordinated security measures to ensure national security and improve public safety.

American Security Today

These experts are from Government at the federal, state and local level as well as from private firms allied to government.

AST provides a full plate of topics in our AST Monthly Magazine Editions, AST Website and AST Daily News Alerts, covering 23 Vital Sectors such as Access Control, Perimeter Protection, Video Surveillance/Analytics, Airport Security, Border Security, CBRNE Detection, Border Security, Ports, Cybersecurity, Networking Security, Encryption, Law Enforcement, First Responders, Campus Security, Security Services, Corporate Facilities, and Emergency Response among others.

AST has Expanded readership into integral Critical Infrastructure audiences such as Protection of Nuclear Facilities, Water Plants & Dams, Bridges & Tunnels, and other potential targets of terrorism.

Other areas of concern include Transportation Hubs, Public Assemblies, Government Facilities, Sporting & Concert Stadiums, our Nation’s Schools & Universities, and Commercial Business Destinations – all enticing targets due to the large number of persons and resources clustered together.

To learn more about the 2020 ‘ASTORS’ Homeland Security Award Winners solutions, please be on the lookout for the 2020 ‘ASTORS’ CHAMPIONS Edition Fully Interactive Magazine – the Best Products of 2020 ‘A Year in Review’.

The Annual CHAMPIONS edition includes a review of the ‘ASTORS’ Award Winning products and programs, highlighting key details on many of the winning firms products and services, includes video interviews and more.

It will be your Go-To source throughout the year for ‘The Best of 2020 Products and Services‘ endorsed by American Security Today, and can satisfy your agency’s and organization’s most pressing Homeland Security and Public Safety needs.

From Physical Security (Access Control, Critical Infrastructure, Perimeter Protection and Video Surveillance Cameras and Video Management Systems), to IT Security (Cybersecurity, Encryption, Data Storage, Anti-Malware and Networking Security – Just to name a few), the 2020 ‘ASTORS’ CHAMPIONS EDITION will have what you need to Detect, Delay, Respond to, and Mitgate today’s real-time threats in our constantly evolving security landscape.

It also includes featured guest editorial pieces from some of the security industry’s most respected leaders, and recognized firms in the 2020 ‘ASTORS’ Awards Program.

  • For a complete list of 2020 ‘ASTORS’ Award Winners, click here.

For more information about the Annual ‘ASTORS’ Awards or All Things American Security Today, please contact Michael Madsen, AST Publisher at [email protected]

AST strives to meet a 3 STAR trustworthiness rating, based on the following criteria:

  • Provides named sources
  • Reported by more than one notable outlet
  • Includes supporting video, direct statements, or photos

Subscribe to the AST Daily News Alert Here.




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