Toyota Motor Philippines (TMP) has continued to be the top automotive distributor in the country and it is attributing its uninterrupted success to the numerous measures the company has made to adjust to the new normal. The leading local vehicle distributor said that it is adopting a two-pronged approach to […]
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From site building to marketing to customer relations, Sellful does it all in one
TLDR: Sellful brings together all the features for running an online business, including sales, marketing, customer relationship, and more. Managing a business online was a whole lot different not too long ago. You had programs for your bookkeeping, manufacturing, marketing, customer relations, and more. Sure, you had to drop a […]
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4 Ways SEO Can Improve Your Customer Experience
PHOTO: Clark Young SEO is about optimizing websites for machines: search engines. But search engines serve human beings. And some of those human beings are your customers. Improving your SEO can, in turn, improve your customer experience. However, much like customers, search engines are fickle. They use a number of […]
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Inside VMware’s Bold Vision for Customer Success – CIO Journal
× With the launch of a reimagined customer success program, software company VMware is seeking to improve experiences and make it easier for clients to achieve positive business outcomes. VMware has a long-standing reputation for innovation in tech. The 22-year-old Palo Alto, Calif.-based software provider—whose offerings include app modernization, cloud […]
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How 5G, IoT & AI will redefine the retail customer in-store experience
The role of retail stores has changed at an unprecedented rate. Customers prefer buying things online than offline as they have more options and choose products at their convenience. However, it is not a good sign for brick-and-mortar stores, to keep the store’s relevant retailers should create seamless omnichannel experience […]
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Inside VMware’s Bold Vision for Customer Success – CMO Today.
× With the launch of a reimagined customer success program, software company VMware is seeking to improve experiences and make it easier for clients to achieve positive business outcomes. VMware has a long-standing reputation for innovation in tech. The 22-year-old Palo Alto, Calif.-based software provider—whose offerings include app modernization, cloud […]
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Lee Launching Dual-gender Collection Targeted to Young Customer
Lee is targeting a young consumer by mining its rich history to create a dual-gender capsule collection that will launch today on its e-commerce site and at Amazon. The collection, which is intended to appeal to customers aged 18 to 30, offers replicas of some of its pieces from the […]
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Marks & Spencer apologises for ‘racist’ bra colour name after customer says it’s ‘hurtful’
The retailer apologised over its colour description. (Getty Images) Marks & Spencer has apologised after a customer described her online shopping experience as “hurtful”, due to a “racist” name given to a bra in a darker skin tone. Kusi Kimani, 29, noted that the colours of the £12 skin-toned bras […]