The role of retail stores has changed at an unprecedented rate. Customers prefer buying things online than offline as they have more options and choose products at their convenience. However, it is not a good sign for brick-and-mortar stores, to keep the store’s relevant retailers should create seamless omnichannel experience […]
Read Time : 11 Minutes
Many Shoppers Now Want Zero In-Store Human Interaction | Trends
By Jack M. Germain Nov 10, 2020 5:00 AM PT The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interactionless in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. […]