ResEx: A New Prescription for Boosting Tenant Retention

The ‘State of Resident Experience Management’ The blog itself draws from a 78-page report titled “State of Resident Experience Management,” drawn from multiple sources, including 700 surveys with managers of multifamily apartments, and downloadable here. The highline takeaways from the report include: Offering a modern living experience is the most […]

A better prescription for algorithms

Last week, doctors and staff at Stanford University’s hospital protested against an algorithm used to determine priority for COVID-19 vaccines.  The algorithm skipped front-line doctors in favor of high-level administrators and doctors who are not likely to treat COVID-19 patients. Out of 5,000 scheduled vaccines, only seven were reserved for […]